Share
What the press says: "…[Mair] goes that extra mile to ensure that each item on the menu is a well-thought-out, glowing tribute to the Caribbean-influenced cuisine of the South."
- Eye Weekly, March 17, 2010
HOSPITALITY TRAINING
Our hospitality training program has been tailored for the Caribbean food and beverage industry. We offer a series of training courses aimed at increasing the productivity, quality of service and efficiency among employees handling every component of food preparation - as well as service delivery - in your business.
Our program provides techniques, useful tips and essential procedures that, when applied, enhance the effectiveness of your entire team. Call it training or a refresher guide, our courses will help you maintain a healthy, safe, and productive workplace.
Our hospitality and training topics include:
Workplace Health and Safety
Dozens of common sense policies, procedures, and techniques that will help prevent injuries, accidents, and security incidents at your facility.Food Preparation and Kitchen Operations
The operation of a commercial kitchen and the organization, tools, and systems that contribute to its success. Learn the key ingredients for generating guest satisfaction and profitability.Hosting and Cashiering
Skills and techniques every successful host and cashier must know, from meeting, greeting, and seating guests, to service delivery, to processing payment.Beverage Service and Alcohol Awareness
Strategies and techniques that improve check averages and increase tips. Servers can learn to sell your entire menu and focus on key sales opportunities.Food Safety and Sanitation
Education in concepts and principles critical in the prevention of contamination and infestation by food-borne pathogens. Also includes safety techniques for the entire food-handling processNew Employee Orientation
An overview of the food and beverage service industry, along with "10 Winning Work Habits". Find out how to build a stellar front-line team.Professional Table Service and Enhanced Selling
The basics in efficiency, communication and guest service for your servers, along with pointers for creating a dining experience which will build your base of repeat customers.Bussing and Dishwashing
Concepts of personal hygiene and presentation including essential job skills for a safe, efficient bussing and dishwashing operation. Also our bonus guide for the most important guest-satisfaction task: cleaning the public restrooms.